Mathey-Tissot and Tissot are not the same, though they share a historical connection. Here’s a breakdown of the two brands:

Mathey-Tissot

• Establishment: Founded in 1880 by the Mathey and Tissot families.
• Brand Focus: Known for high-end, luxury timepieces with a distinctive style. The brand is recognized for its craftsmanship and traditional Swiss watchmaking techniques.
• Ownership: Mathey-Tissot operates independently from Tissot, though both brands share a common historical link.

Tissot

• Establishment: Founded in 1853 by Charles-Félicien Tissot and his son, Charles-Émile Tissot.
• Brand Focus: Tissot is a renowned Swiss watchmaker known for its innovation, precision, and a broad range of timepieces, from luxury to more affordable options.
• Ownership: Tissot is part of the Swatch Group, one of the largest watchmaking conglomerates in the world.

Connection

• Historical Link: The Tissot name is part of both brands’ histories. While Mathey-Tissot and Tissot share a common name element and historical roots, they operate as separate entities with their own distinct identities and product lines.

In summary, while there is a shared name element and historical connection, Mathey-Tissot and Tissot are distinct brands with their own separate histories and ownership.

1. Keep Your Warranty Card: This is crucial as it serves as proof of purchase and eligibility for warranty service.

2. Review Warranty Terms: Check the warranty documentation provided with your watch for specific coverage details and terms.

3. Contact Customer Support: If you experience any issues within the warranty period, get in touch with Watch Zone’s customer support. Provide your purchase details for assistance.

4. Visit Service Center: If needed, visit the service center at:

   • Address: Shyamoli Square Shopping Mall, Level-4, Shop No.: 459, Shyamoli, Dhaka-1207, Bangladesh.

5. Follow Procedures: Adhere to any warranty service procedures outlined by the watch brand or Watch Zone.

6. Shipping Instructions: If required, follow the instructions for sending your watch to the service center.

7. Inspection and Repair: The service center will inspect and, if necessary, repair your watch under warranty. They will then return the watch to you.

8. Enjoy Your Timepiece: After service, you can enjoy your watch with the confidence that it's covered by warranty.

For any specific questions or assistance, don’t hesitate to contact Watch Zone’s customer support directly.

Here’s a step-by-step guide to making a purchase at Watch Zone:

1. Visit the Online Store: Go to watchzonebd.com to browse their selection.

2. Browse and Select: Explore their collection of authentic watches. Once you find the one you want, add it to your cart.

3. Review Your Cart: Check the items in your cart to ensure they are correct.

4. Proceed to Checkout: Click on the checkout button to start the purchasing process.

5. Enter Shipping Details: Provide your shipping information.

6. Choose Payment Method: Select your preferred payment method:

   • Complete the payment online.
   • Or choose Cash on Delivery if available.

7. Complete Payment: Finalize the payment process.

8. Order Confirmation: You will receive a confirmation email and SMS with your order details.

9. Await Shipment Notification: You will get a notification with tracking information once your order is shipped.

10. Receive Your Watch: Your watch will be delivered to you. Enjoy!

11. Need Help?: For assistance, contact customer support at Phone: 01934-764333.

Happy shopping at Watch Zone! If you have any more questions or need further help, feel free to ask.

Watch Zone Authenticity Guarantee:

• 100% Authentic Products: All watches sold at Watch Zone are guaranteed to be genuine.
• Source of Inventory: We source our watches through authorized dealers and reputable industry wholesalers/distributors.
• Product Condition: Our watches are brand new, come with all original parts, and retain their original manufacturer’s serial numbers.
• No Refurbished or Factory Seconds: We do not sell refurbished items or factory seconds.

For any questions or further information, feel free to contact our customer support.